Privacy Policy

This privacy policy explains how ASK Glazing(“we”, “us”, “our”) collects and uses your personal data when you use this website or request our services. We are the data controller for the purposes of UK data protection law (UK GDPR and the Data Protection Act 2018).

This is a general template and should be reviewed by a qualified professional before publication.

Information we collect

• Contact details you provide through our quote, callback and contact forms — such as your name, phone number, email and postcode.
• Project details you share with us so we can prepare a quote or arrange a survey.
• Usage data collected automatically, such as pages viewed, device type and approximate location, used to understand how the site is used.

How we use your information

• To respond to enquiries and provide quotes and surveys.
• To arrange and carry out installations and aftercare.
• To improve our website and services.
• To send you information you have asked for, or where we have a legitimate interest in doing so.

Lawful bases

We rely on your consent (for example, optional analytics cookies), the performance of a contract (to deliver services you request) and our legitimate interests (to run and improve our business) as the lawful bases for processing your data.

Sharing your data

We do not sell your personal data. We may share it with trusted service providers who help us operate (for example, hosting and analytics providers), and where required by law.

Data retention

We keep your personal data only for as long as necessary for the purposes set out above, or as required to meet legal and accounting obligations.

Your rights

Under UK GDPR you have rights to access, correct, erase, restrict and object to the processing of your data, and to data portability. To exercise any of these rights, contact us using the details below. You also have the right to complain to the Information Commissioner’s Office (ICO).

Cookies

We use cookies as described in our cookie policy.

Contact us

If you have any questions about this policy or your data, contact us at contact@askglazing.com or 07535 101010.